Returns & Exchanges
At The Ark Clothing Co., we want you to love your purchase; if you are not completely satisfied, we offer a 30-day return window for all unworn items in their original condition. Please note that sale items are eligible for store credit only, while full-priced items can be refunded to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn state.
Ship It Back
Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing